We’d Love To Hear From You



Do You Have Any Questions Or Queries?

Our dedicated customer support team is online from 8AM to 8PM to answer your queries. Please feel free to connect with us at your convenience, and we will get back to you at the earliest.

Escalation Matrix

If you have any queries or concerns regarding booking, reports or sample collection process or any complaint in general, you can share your query to the level 1 support team.

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Level 1

If you are initiating the query for the first time, you can call us at 898 898 0606 or write to us at [email protected] . You will receive the first response within 12 - 24 working hours.

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Level 2

If in case you do not get a satisfactory response or the concern is not addressed within 24 hours, we request you to write an email to [email protected] with your booking ID. You will receive the first response within 12 - 24 working hours.

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Level 3

If you are not satisfied with the response received earlier, you can mail us at [email protected] with your booking ID. You will receive the first response within 12 hours.