Do You Have Any Questions Or Queries?
Our customer support team is here to help. Contact us, and we’ll respond promptly.The team is available online from 8 AM to 8 PM to assist you. Feel free to reach out at your convenience, and we’ll get back to you promptly.
Have a Question? Get Instant Answers
See if we've already answered your question in our Frequently Asked Questions section. If not, our support team is here to help.
Escalation Matrix
Level 1
For initial queries, call us at 898 898 0606 or email care@redcliffelabs.com. You’ll receive a response within 12 - 24 working hours.
Level 2
If your query isn’t resolved within 24 hours or you’re unsatisfied, email complaints@redcliffelabs.com with your booking ID. You’ll receive a response within 12 - 24 working hours.
Level 3
For further escalation, email servicehead@redcliffelabs.com with your booking ID. You’ll receive a response within 12 hours.
Get Redcliffe Labs App Today
For the convenience of health management at your fingertips. Book health tests with home sample collection, download reports, calculate BMI, and get complimentary value-added benefits, including report consultation, health progress reports, and personalized diet charts.
Download our app from
