In case you have any questions regarding the terms or conditions mentioned herein, you can contact Redcliffe Labs customer support at firstname.lastname@example.org.
We gather the following "personal information" about users online where they voluntarily agree to provide it to us through our website:
First Name, Last Name
Financial Information – online transaction details, bank account details, email address, and physical address
Redcliffe Labs gathers your personal information for a variety of authoritarian and business requirements. It includes, but is not limited to:
Examine and provide report results for the tests desired by patients
Resolve your queries for service, support, or assistance
Information related to age & gender to provide reports accurately
Provide, preserve and improve our services
Maintain social history as directed by prevailing law or policy
Ensure observance of legal and regulatory needs for deterrence and revelation of frauds and crimes
Analyze our services and products and carry out customer surveys
To permit for debugging, testing, and otherwise control our platforms
We may also use your information to access your data stored by third-party platforms including and social media sites like (Facebook, Instagram, Twitter, Truecaller, LinkedIn, etc.)
Registration confirmation and password reminder
Special communication related to order information, delivery information, etc
Occasional offers, if any send exclusive offers and information regarding new product launch, Services and general info
Redcliffe life diagnostic doesn’t disclose its users’ personal information to any third party, unless:
it is important for providing services to or you have allowed us to do so,
we are legally eligible to do so, i.e. in the fulfillment of regulatory needs or agreement to the court order or other legal/quasi permissible process, and/or
it is important to do so for protecting and securing the rights or property of this website. We are not liable for any personal information which is usually accessible to the general public
EU General Data Protection Regulation (GDPR) has provided the below rights to the EU residents:
Right to information - including contact details to the DPO, the purposes for processing Personal Information and the rights of the individual.
Right to access the Personal Information that are processed.
Right to erasure (”Right to be forgotten”).
Right to rectification.
Right to restriction of processing.
Right to data portability of the Personal Information supplied to us by the EU resident.
Right to object (opt-out) to processing (unless otherwise we have compelling legitimate grounds).
EU residents can exercise these rights by raising a request directly at email@example.com or contact us at the information provided in the 'Data Protection, Privacy & Grievance Support' section with specific requirements.
For any enquiry or a complaint about the how we manage and use your personal information,
or to seek to exercise your privacy rights in regards to the personal information we take care about your information
you may contact our Data Protection, Privacy & Grievance Support team as follows:
By Email : firstname.lastname@example.org
By Mail : H55, Electronic City, Sec 63, Noida 201301
Grievance Officer : Prince Wadhwa
In some cases, patients’ reports and information is shared with physicians or healthcare professionals for proper diagnosis and treatment
Patients’ report is used for billing purposes and we may also share it with insurance companies, healthcare departments, physicians for payment rationale. We ensure that patients’ privacy is protected in the process
We may access your information or reports to carry our healthcare-related activities like performing a quality check for testing and quality analyses purposes
On our website, you will come across several links to third-party platforms. These links may be our company, or they may appear as content that other users generate. These linked third-party platforms are not under our control and thus we are not accountable for their actions. Before providing your data through any other website, you should analyze the terms and conditions of that website.
We may transfer the data shared by you in the event of a transfer of ownership of Redcliffe Labs or the attainment of substantially all the assets of Redcliffe Labs related to the owner which collected such information, like acquisition by or a merger with another company. When any such thing happens, Redcliffe Labs will inform users who have provided email addresses.
H-55, Sector 63 Road, A Block, Electronic City, Noida, Uttar Pradesh 201301.