What is Face Scan and how does it work?+
Face Scan uses your smartphone camera with advanced rPPG & rBCG technology to analyse facial signals and estimate key wellness indicators.
What health insights can Face Scan show?+
It can estimate heart rate, breathing rate, stress levels, BP indicators and other wellness signals.
Why do my results change on different days?+
Your vitals naturally change based on sleep, stress, physical activity and health conditions. Trend tracking helps you see patterns over time.
How do I take a Face Scan correctly?+
Sit in a well-lit area, keep your face steady and follow on-screen instructions.
How often should I use Face Scan?+
You can use it regularly to track trends and monitor changes in your wellness.
Can I scan for family members?+
Yes, you can select a member from your profile before starting the scan. First scan is free for each member
How much does Face Scan cost?+
Your first Face Scan is completely free, so you can experience the feature at no cost.
If you would like to continue using Face Scan, you can choose from the following plans:
₹199/month – Includes 3 Face Scans every month.
₹999/year – Includes 50 Face Scans annually.
You may also receive Face Scan benefits with eligible health checkup packages, wherever applicable.
Note: Face Scan plans are member-specific. The purchased plan is valid only for the selected member and cannot be shared with other family members. If multiple members wish to use Face Scan, a separate plan must be purchased for each member.
Can Face Scan be used by everyone?+
It works best for adults, do not use the same for children. Certain medical conditions or lighting issues may affect results.
Is Redcliffe Labs Face Scan free?+
Yes! Redcliffe Labs offers one free Face Scan per registered member every month through the Redcliffe Labs app. You can use this scan to track your health indicators over time and stay more informed about your health.
Is AI Face Scan safe to use?+
Redcliffe Labs Face Scan is a non-invasive, AI-powered health assessment tool that uses your smartphone camera to estimate health indicators without requiring a blood sample or physical contact. Results are indicative and should not replace professional medical advice or diagnostic tests.
Does Redcliffe Labs Face Scan work on iPhone and Android?+
Yes, you can access Face Scan through the Redcliffe Labs app on compatible iOS and Android devices. Download the app, select the relevant member profile, and follow the on-screen instructions to complete your scan.
How accurate and reliable is Redcliffe Labs Face Scan?+
Redcliffe Labs Face Scan leverages two advanced technologies: Remote Photoplethysmography (rPPG), which analyses subtle changes in facial skin color caused by blood flow, and Remote Ballistocardiography (rBCG), which detects minute movements associated with the heartbeat. Together, these technologies help assess health indicators through video-based analysis. In Redcliffe Labs' observed follow-up testing, nearly 9 out of 10 users who underwent further testing had findings that validated concerns flagged by Face Scan. Results are indicative and should be confirmed through appropriate diagnostic tests and medical consultation.
Is Face Scan a medical diagnosis?+
No. Redcliffe Labs Face Scan is an AI-powered health assessment and risk-screening tool, not a medical diagnosis. It provides preliminary health insights and may recommend further evaluation. Consult a healthcare professional and undergo appropriate diagnostic tests to confirm any potential health concerns.
